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en 48h
 The delivery service is operated by the Colissimo 48H service of La Poste. Once your order is validated, we guarantee to send your order on the same day and the sending takes 2 weekdays except if the item is out of stock.

remboursement 14j
Hermine de Pashmina guaranties to refund the article that customers are not satisfied with.
The customer just have to send back the article in maximum 2 weeks after the reception of the parcel.
The item must stay new state, completed and in its origin package. Hermine de Pashmina proposes to repair cashmere sweater for free*, * 15€ are required in order to cover the sending fee from France to another cuntry.

Hermine de Pashmina guarantees to their customer a secured payment system  made by OlkyPay. It is impossible to them to interfere anytime during dealings or the data recovering. Hermine de Pashmina won’t have any access to customer’s credit card data. In the case that the customer entered the wrong information, Hermine de Pashmina can’t interfere in this confidential procedure. The date exchange is between you and the bank.

  

Hermine de Pashmin guarantees the product exchange for free. During 6 months and 7 days, any item that doesn’t satisfy the customers can be exchanged for free. The item must be returned in new state, completed and with its origin package. The article exchange is possible in stores of Hermine de Pashmina (check Outlets Conditions) and on the web site www.cachemire-hermine.fr (see sales Conditions). The exchange is authorized for the sales item.